FAQ

what is handheldgarments about?

handheldgarments is about unity and togetherness, living with love and kindness. learning to have open communication and accepting and offering help is massive. these garments are designed to make you think about these important issues. it is only together that we can improve the world. all clothing from basic tees to upcycled pieces are sustainably made in my home studio. my hope is that you feel a personal connection to these clothes, perhaps reigniting a special feeling in you that i felt within the process.

• • do you offer international shipping? yes, international shipping is available. shipping costs and delivery times may vary depending on your location.

  • where are my items coming from? everything is printed, packed, and shipped from auckland, new zealand.

  • when will my order arrive? all orders are shipped the next business day. refer to 'shipping policy' page for more information on delivery targets. international orders outside of new zealand can take longer to be delivered.

  • what is your return/exchange policy? currently, returns/exchanges are not accepted. please make sure you are 100% happy with whatever garment you are purchasing.

  • how can i contact customer service? for any questions or concerns, you can reach us via [email protected] or through our contact form on the website. we strive to respond to all inquiries promptly.

  • how often do you release new collections? new items are released weekly. stay updated by following us on social media for sneak peeks and exclusive offers!